Last updated: July 6, 2026
Welcome to iWeb Creations. These Terms of Service (“Terms”) govern your use of our website (iwebcreations.net), our software products (including the iWeb AI Chat plugin), and any related services (collectively, “Services”).
By using our Services, you agree to be bound by these Terms. If you disagree with any part, please do not use our Services.
iWeb Creations is a web development and software agency based in McAllen, Texas, USA. We design websites, build custom business systems, and develop WordPress plugins, including the iWeb AI Chat plugin for AI-powered chatbot and appointment booking.
Contact: support@iwebcreations.net
By accessing iwebcreations.net, purchasing our services, or installing our plugins, you confirm that:
We provide:
The iWeb AI Chat plugin is licensed, not sold. Your license is:
You are responsible for:
You agree NOT to use our Services to:
Subscription fees for iWeb AI Chat Pro are charged monthly or annually depending on your plan. Current pricing is available at iwebcreations.net or LemonSqueezy checkout.
Subscriptions auto-renew unless cancelled. By providing payment information, you authorize recurring charges.
For eligible new software subscriptions only, we may offer a 14-day money-back guarantee when expressly stated at checkout or in writing. Contact us within 14 days of purchase to request review of a subscription refund. After 14 days, subscriptions are non-refundable except where required by applicable law.
This subscription refund policy does not apply to custom projects, project deposits, retainers, advance payments, setup fees, consultation fees, strategy work, design work, development work, AI Agent setup, automation setup, emergency work, third-party costs, or any service work already started.
For custom services, including but not limited to website design, website development, redesigns, WordPress work, custom software, AI Agent setup, automations, integrations, eCommerce builds, consulting, maintenance onboarding, migrations, and business system development, any deposit, retainer, down payment, advance payment, kickoff payment, setup fee, or initial project payment is a non-refundable project initiation fee once the project has started.
A project is considered started when any one of the following occurs: we accept the payment and reserve time on our schedule; hold a kickoff call; begin discovery, planning, strategy, design, development, research, setup, configuration, account creation, plugin/theme work, AI training, automation mapping, hosting/server work, communication, file review, project management, or any other work related to the project; purchase or allocate third-party tools; or otherwise begin preparing to deliver the services.
Once a project has started, the deposit, retainer, down payment, advance payment, kickoff payment, setup fee, or initial project payment is earned by iWeb Creations and is not refundable, transferable, or creditable, to the maximum extent permitted by law. This applies regardless of whether the client later changes their mind, cancels the project, delays the project, fails to provide required content or access, becomes unresponsive, changes scope, chooses another provider, disagrees with creative direction, no longer needs the service, experiences business or financial changes, or decides not to proceed.
Project deposits and retainers compensate iWeb Creations for reserving production capacity, turning away or delaying other work, administrative setup, discovery, planning, strategy, communication, project management, technical review, creative work, development work, AI/automation configuration, and other time and resources committed at the beginning of a project. They are not held in escrow and are not a refundable prepayment unless we expressly state otherwise in a signed written agreement.
If a project is cancelled after work begins, the client remains responsible for all work performed, approved expenses, third-party costs, licenses, subscriptions, rush fees, and any unpaid milestones or invoices due under the applicable proposal, invoice, statement of work, or agreement. Any exception, credit, partial refund, or courtesy adjustment must be approved by iWeb Creations in a written document signed or expressly confirmed by an authorized representative. No oral statement, text message, delay, or informal discussion waives this non-refundable payment policy.
Before initiating a chargeback or payment dispute, you agree to contact us at support@iwebcreations.net and give us a reasonable opportunity to address the issue. Filing a chargeback for a non-refundable project payment, completed work, work in progress, or a valid invoice may be treated as a breach of these Terms. We reserve the right to pause work, suspend access, recover chargeback fees, collection costs, reasonable attorney’s fees where permitted, and any unpaid amounts owed.
We may change subscription pricing with 30 days notice. Changes apply to the next billing cycle.
You may cancel your subscription at any time from your account settings or by contacting us. Cancellation takes effect at the end of your current billing period. You retain access to paid features until then.
After cancellation, your plugin reverts to the free tier (with limited features).
All content on iwebcreations.net and all source code of our software products are the property of iWeb Creations or its licensors and are protected by copyright, trademark, and intellectual property laws.
You may not copy, modify, distribute, or create derivative works without our prior written consent.
Our Services may integrate with or rely on third-party services:
Use of these services is subject to their respective terms. We are not responsible for third-party service outages or policy changes.
OUR SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not guarantee that:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IWEB CREATIONS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS, ARISING FROM YOUR USE OF OUR SERVICES.
Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.
You agree to indemnify and hold harmless iWeb Creations from any claims, damages, or expenses arising from:
We may suspend or terminate your access to our Services at any time if you violate these Terms. Upon termination:
These Terms are governed by the laws of the State of Texas, USA, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Hidalgo County, Texas.
We may update these Terms periodically. Material changes will be posted with an updated “Last updated” date and notified via email when reasonably possible. Continued use after changes constitutes acceptance.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and iWeb Creations regarding our Services and supersede any prior agreements.
For questions about these Terms:
iWeb Creations
Email: support@iwebcreations.net
McAllen, Texas, USA