Last updated: July 6, 2026
iWeb Creations (“iWeb Creations,” “we,” “our,” or “us”) respects privacy and takes data protection seriously. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit https://iwebcreations.net, contact us, purchase from us, use our websites, plugins, automations, software, or AI-powered services, including the iWeb AI Agent and related WordPress AI chat/booking tools.
This Policy is written to be transparent and practical. It does not replace a signed services agreement, statement of work, data processing agreement, or other written contract between iWeb Creations and a client. If a written agreement conflicts with this Policy, the written agreement controls for that client relationship to the extent allowed by law.
Important: No privacy policy can eliminate all legal risk or prevent every claim. This Policy is intended to explain our practices and reduce risk through clear disclosures. It should be reviewed by qualified legal counsel for your specific business, industry, and jurisdictions.
iWeb Creations is a web development, software, automation, and AI services company based in McAllen, Texas, USA. We build websites, eCommerce stores, custom business systems, WordPress plugins, AI agents, integrations, and digital tools for businesses.
Contact:
Email: support@iwebcreations.net
Website: https://iwebcreations.net
Location: McAllen, Texas, USA
This Policy applies to information collected through:
If you interact with an iWeb AI Agent or iWeb-powered chat tool on a third-party client’s website, that client may be the business or data controller responsible for its own privacy policy, consent notices, and legal compliance. In those situations, iWeb Creations may act as a service provider, processor, contractor, developer, or technical vendor, depending on the arrangement.
Depending on how an AI agent, chatbot, automation, or booking tool is configured, it may process:
Please do not submit sensitive personal information to an AI agent unless specifically requested and appropriate for the service. Do not submit Social Security numbers, government IDs, financial account numbers, medical records, health information, passwords, private legal facts, confidential third-party information, or emergency information through an AI chat unless a written agreement and appropriate compliance framework expressly covers that use.
We may receive information from third-party tools that you or a client connect to our services, including:
We use information for legitimate business, contractual, legal, safety, and operational purposes, including to:
The iWeb AI Agent and related AI tools may generate automated responses based on client-provided content, website content, prior conversation context, tool configuration, and third-party AI models. AI responses may be incomplete, inaccurate, outdated, or not appropriate for every situation. AI output should not be treated as legal, medical, financial, tax, emergency, or professional advice unless a qualified professional separately reviews and approves it.
AI agents are intended to assist with general customer support, lead capture, appointment booking, FAQs, business workflows, and similar uses. Users should independently verify important information before relying on it. Clients using an AI agent on their own website are responsible for reviewing responses, configuring appropriate guardrails, providing accurate business information, and complying with laws that apply to their industry and visitors.
Unless otherwise agreed in writing, iWeb Creations does not guarantee that an AI agent will prevent every incorrect response, missed lead, booking error, unauthorized user statement, or misuse by a visitor. We may use reasonable technical and operational controls, but no AI system is perfect.
Some iWeb AI Agent and booking features may use Google API Services, including Google Calendar API, to check availability and create, update, or manage calendar events requested through a booking workflow.
Our use and transfer of information received from Google APIs is intended to comply with the Google API Services User Data Policy, including Limited Use requirements, where applicable. Users can revoke Google access through their Google account permissions or by disconnecting the integration in the applicable plugin, account, or website settings.
Depending on the service configuration, AI requests may be processed by third-party AI providers such as OpenAI, Anthropic, or other model/API providers. We transmit only the information reasonably needed to provide the requested AI functionality, subject to the configuration and client instructions.
We do not knowingly use client private business data, end-user chat transcripts, or Google user data to train public generalized AI models controlled by iWeb Creations. Where providers offer enterprise/API settings that limit training on submitted content, we aim to use those settings when commercially and technically available. Third-party providers process data under their own terms, security commitments, and data processing practices.
We and our service providers may use cookies, pixels, analytics scripts, embedded content, and similar technologies to operate the website, remember preferences, secure sessions, measure traffic, improve services, and understand marketing performance.
These technologies may collect device and usage data. You can usually control cookies through your browser settings. Blocking cookies may affect website functionality, checkout, login, forms, analytics, or embedded tools.
We do not intentionally sell personal information for money. If any advertising, analytics, or tracking activity is considered a “sale,” “sharing,” or targeted advertising under an applicable privacy law, you may request opt-out using the contact details below. Where legally required and technically feasible, we will honor valid opt-out preference signals such as Global Privacy Control.
We may share information with:
We do not sell personal information in the traditional sense of exchanging it for money. We do not knowingly sell or share personal information of children under 16.
If a client deploys the iWeb AI Agent, a chatbot, a booking flow, a form, or automation on the client’s own website, the client is responsible for:
Unless expressly agreed in writing, iWeb Creations is not responsible for a client’s failure to provide required notices, obtain required consent, configure the AI agent properly, review AI outputs, or comply with laws that apply to the client’s business.
We retain information only as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required or permitted by law, contract, accounting, tax, security, dispute resolution, backup, or legitimate business needs.
Examples:
When information is no longer needed, we may delete, de-identify, aggregate, or securely archive it.
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. Measures may include access controls, encryption where appropriate, secure hosting, authentication, backups, monitoring, least-privilege practices, and vendor review.
No website, server, plugin, API, AI system, email system, or internet transmission is 100% secure. We cannot guarantee absolute security. You are responsible for using strong passwords, protecting your accounts, limiting what you submit, and promptly notifying us of suspected unauthorized access.
Payments may be processed by third-party payment processors such as WooCommerce-connected payment gateways, Stripe, PayPal, banks, or similar providers, depending on the transaction. These providers process payment information under their own terms and privacy policies. We do not intentionally store full credit card numbers on our own servers.
If you provide a phone number, email, or messaging contact, we may use it to respond to your inquiry, provide service updates, schedule appointments, send transactional messages, and communicate about your project. Where required, marketing messages will be sent only with appropriate consent or another lawful basis. You may opt out of marketing emails using the unsubscribe link or by contacting us. For SMS, reply STOP where supported or contact us to opt out. Message and data rates may apply.
We do not sell mobile opt-in information or SMS consent data to third parties for their own marketing.
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information to us, contact us and we will take reasonable steps to delete it. Clients using our tools must not configure them to collect children’s data unless they have the legal authority and compliance measures required to do so.
Unless we expressly agree in writing, our website, general contact forms, AI agents, and standard services are not designed to collect or process highly sensitive or regulated information such as protected health information under HIPAA, full payment card numbers, Social Security numbers, government IDs, biometric identifiers, precise geolocation, criminal records, or information about children.
If a project requires regulated data, the client must notify us before providing such data and must enter into appropriate written agreements and compliance arrangements. Do not submit sensitive information through ordinary website forms, email, or AI chat unless we have specifically instructed you to do so through an approved secure method.
Depending on where you live and which laws apply, you may have rights to:
To make a request, email support@iwebcreations.net with the subject line “Privacy Request.” We may need to verify your identity before responding. If your data was collected by one of our clients through an AI agent, website, form, or automation operated for that client, we may direct you to the client or process the request according to the client’s instructions.
Some U.S. state privacy laws, including California privacy law and the Texas Data Privacy and Security Act, may provide specific rights to residents and may require disclosures about categories of personal information, processing purposes, disclosures, sales, sharing, targeted advertising, and consumer request procedures. Whether a specific law applies can depend on thresholds, residency, business size, data volume, revenue, and processing activities.
We provide the following categories of disclosures as a good-faith transparency measure:
We disclose these categories to service providers, processors, contractors, clients, professional advisors, and legal authorities for the purposes described in this Policy. We do not knowingly sell personal information for money. If a legally applicable definition treats certain analytics, advertising, or cookie activity as a “sale,” “sharing,” or targeted advertising, you may request opt-out using the contact information above.
iWeb Creations is based in the United States. If you access our website or services from outside the United States, your information may be processed in the United States or other countries where we or our vendors operate. Privacy laws in those locations may differ from the laws in your jurisdiction.
If GDPR, UK GDPR, or similar laws apply, we may process personal data based on contract performance, legitimate interests, consent, legal obligations, or other lawful bases. You may have additional rights under those laws, including access, correction, deletion, restriction, objection, portability, and complaint rights with a supervisory authority.
Our website and services may link to third-party websites, social platforms, payment processors, plugins, AI providers, calendars, CRMs, and other services. We are not responsible for the privacy, security, content, or practices of third parties. Review their privacy policies before providing information.
For qualifying business clients, iWeb Creations may enter into a written Data Processing Agreement, Business Associate Agreement, confidentiality agreement, or other data terms where legally required and appropriate for the project. Those agreements must be signed separately and cannot be created merely by using the website or sending data to us.
If we become aware of a security incident affecting personal information under our control, we will take reasonable steps to investigate, mitigate, and notify affected parties where required by applicable law. Clients are responsible for notifying their own users, customers, regulators, or affected parties when the client controls the data or the affected system, unless a written agreement states otherwise.
We may update this Privacy Policy from time to time. The “Last updated” date shows when it was last revised. Changes are effective when posted unless otherwise stated. Your continued use of our website or services after changes are posted means you acknowledge the updated Policy.
Questions, privacy requests, or concerns can be sent to:
iWeb Creations
Email: support@iwebcreations.net
Website: https://iwebcreations.net
Location: McAllen, Texas, USA